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Viewcare Ltd

26 Crofton Grove
Chingford
London
E4 6NY
UK.

Sales Enquiries
 020 8523 9196
07860 963691

 Company No.
  5708983

VAT No.
888 4010 03

 


Site Design by
 Croftonite

Copyright © 2006



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Confusing Security Terminology


PowerCode

Strong and Reliable Wireless Protocol

To assure maximum security of wireless transmission, Powermax+ uses PowerCode technology. Each transmitter initiates transmission of a 24-bit ID - which is selected from 16 million possible combinations, and is therefore unique and virtually impossible to accidentally reproduce.

Code Secure
Encrypted Control Transmissions

Code Secure (rolling code) technology achieves the industry's highest security levels in wireless applications. It prevents potential intruders from recording and reusing access codes, by utilizes a unique 32-bit ID which is selected from over 100 million possible combinations.

Anti-Collision Algorithm
An advanced anti-collision algorithm prevents signal over-ride by simultaneous transmission from multiple devices.

Supervision Signals
Enhanced system reliability is provided by periodic transmissions of supervision signals that confirm system connectivity at all times and indicate a low battery requiring replacement.

Jamming Detection
Based on a proprietary Visonic algorithm, jamming interferences are detected and reported to the monitoring services and /or users.
 

Frequently Asked Questions

Question Why do I need a burglar alarm?
Answer Home Office statistics show that homes fitted with an alarm are 70% less likely to be burgled.  But no matter how effective an alarm system is, it cannot eliminate the risk. 

What it can do, however, is make sure that an burglar is in your home for the minimum amount of time, probably no more than a couple of minutes.  Of course, no one wants to be burgled, but it is better for your video or TV to be stolen (home contents insurance protects you against this eventuality) than for your home to be totally ransacked.

 It is the mess that burglars leave behind that causes the most distress.

Question Is it a good idea to fit my own burglar alarm?
Answer The main benefit to fitting your own alarm is one of cost.  Depending on where you live in the UK, a typical alarm system for a three bedroom semi-detached house will cost between £500 and £700.  By comparison, the Visonic Powermax+ system costs much less (see our kits for details).   You will not have compromised on quality, as the components in the Visonic Powermax+ system are the same as those found within a professionally installed alarm.
Question Do I need a lot of technical 'know-how' to install the Powermax+ system?
Answer Anyone of average DIY competence will have no difficulty in installing the Visonic Powermax+ system.  The instruction manual will give you all the guidance you need. 

The intuitive menu allows for easy setup and detector enrolling. The most important parameters are set to the most commonly used values, thereby minimizing the amount of setup required.

It is important however to give careful thought to planning your system in order to make sure your property has the best possible protection and that installation can be carried out easily.

PowerMax plus installation Manual
PowerMax plus Users Guide
Question Will my home contents insurance be reduced because I have a burglar alarm?
Answer Insurance companies normally only give discounts for alarms that have been professionally fitted by security companies and who are registered with one of the recognised professional security bodies. 

Although, the most important aspect of any alarm system is that it works efficiently therefore providing complete peace of mind and security. 

The Powermax+ products have been tried and tested by many delighted customers around the world.

Question Where should I site the Powermax control panel?
Answer In most homes, the hallway is the best location for the control panel, as it is in the centre of the home and will allow you to listen in via the built-in sounder and microphone. Although by installing an 2 way keypad in the hallway, the control panel can be situated in an other position.

How to install your PowerMax

Note:
You also need access to a electrical socket and telephone socket (if you intend for the panel to dial out)
Question How does the PIR work?
Answer The PIR is a sensor that detects movement in an 90° arc (from side to side) with a range of approx 12 meter by 12 meter (40 feet by 40 feet) from the floor to ceiling.

The Pet Immune versions also DO NOT alarm with animals under 38kg (85lb) at a level of 1 meter (3 feet) or less from the ground. Above that level it reduces to 19kg (42lb). This SHOULD allow for all pets to be able to roam free. Although if you have a cat the taps at the PIR because you have positioned it above a cabinet then it will set the alarm off for sure.

Visonic have carefully programmed the PIR to the best possible protection but with the possibility for your pets to be at home while the alarm is active.

Each PIR has a Lithium battery, which will last between three and four years.  The Visonic Powermax+ control panel will indicate on the LCD display if a battery is low.

Question Where should the PIR be situated?
Answer The standard ceiling height is 2.4 metres, which is a suitable height for the sensors to be situated.  They can be mounted on wall, corner or ceiling brackets.

It is best not to install the PIR in the following locations.

  • Above an radiator.
  • Close to curtains that can flap from a draught.
  • External to your house (they are not waterproof).
  • In direct sunlight through a window.
  • On a door or other moving surfaces.

How to install your PowerMax

But please read the installation instructions provided with the sensor.

Question What is the maximum distance between the sensors and the control panel?
Answer The sensors can be sited anywhere within a 50 metre range of the control panel. Although PIR's have been known to work up to 75 meters.

This range is measured in ideal conditions. Any solid object (e.g. walls, ceilings, reinforced PVC doors etc) placed between the transmitter and receiver devices will reduce the transmission range, the amount of which the range will be reduced is dependant upon the nature of the barrier. e.g.

Wall Type Range Reduction
Dry-lined partition wall: 10-30%
Single layer brick wall: 20-40%
Double layer brick wall: 30-70%
Metal Panel/Radiator: > 90-100%

Note: The effect on the range of multiple walls is cumulative. i.e. if there are two brick walls in the way, the range will be reduced by up to 40% by each wall.

Question Can I upgrade the system after it is installed?
Answer The Visonic Powermax+ system is modular, enabling absolute versatility and flexibility. This means that detectors or system components (GSM, Powerlink, etc.) can be added to the current system at any time. Visonic is constantly developing new products and devices to function seamlessly with the Powermax+ system.
Question What does Class 5 mean?
Answer

briefly summarised as follows:

Class 1 Generally best suited for applications where only one transmitter or detection device is fitted. 

Class 2 For very basic alarm installations. A Class 2 system will identify which detection device or transmitter the alarm originated from but this class of alarm is not required to provide tamper protection.

Class 3 Recognised as the minimum class of Wirefree alarm system an inspectorate-recognised installation company should use for an audible only intruder alarm system.  A class 3 system will usually meet the minimum requirements for a private home, when an audible external sounder alarm system is required.

Class 4 This classification is similar to Class 3. Additional features include a supervisory check on each detection device three times a day.  Suitable for audible external sounder only alarm systems.

Class 5 More frequent supervisory signals than Class 4, ensuring greater system integrity.  Generally specified for domestic and small commercial applications.

Class 6 Similar to Class 5 but with shorter supervisory fail time. It can be used for installations that require a police response via an alarm receiving centre.

Question What happens if there is a power cut?
Answer In the event of mains electricity failure, the control panel's battery back-up will provide a minimum of 8 hours power supply to the Powermax system.  When the mains electricity supply is restored, the control panel will automatically recharge the system.
Question If I get into difficulty whilst I am installing my alarm system, can I get help?
Answer The installation guide gives clear instructions and a step-by-step trouble shooting section.  But, If you still need help you can contact us via email on support@viewcare.co.uk 

These matters will be dealt with Monday-Friday 9-5 office working hours

Question Does the Powermax system come with guarantees?
Answer All Powermax products carry a minimum 12 months guarantee.  The only exclusion to this is consumables, such as batteries.
 

This month's specials:

- Powermax+
  Plug & Play

- Curtain PIR

- Window Kits

- Amber Select



A new fully wireless sounder is here.


Amber Select is now available.

More Information


- Powermax Features
- What do you need
- Advise and Manuals
- PowerMax Easy
  Install